Our website address is: https://artbysamantha.co.uk.

By interacting with this website, shopping with us and/or otherwise contacting us, you consent to the processing of your Personal Data as described in this Privacy Notice.

Who we are

‘We’ is Sam Biddle, owner and Administrator of this website.

‘We’ is also our website and eCommerce hosting provider who, of necessity, processes Personal Data on our behalf, and will have access to it. That hosting provider is a trusted UK-based third party processor, and we are assured of the high level of privacy and security afforded to your Personal Data.

What personal data we collect and why we collect it

Information you provide us with

1. Should you choose to contact us via our contact form we will collect Personal Data that will include but may not be limited to your name, email address and telephone number – all personally identifiable information that is necessary for responding to you in connection with your enquiry and/or to providing you a product/service. We will store the information you provide us in order to carry out those functions.
2. Should you order goods from us we will collect that same Personal Data plus your shipping and billing address, and your choice of payment method. We use this information to process your order, for authentication and fraud screening. This data is stored by us for a period of seven years, in line with standard business and tax requirements.
3. We use PayPal and Stripe to process eCommerce payments; at no time do we have access to (so do not collect or process) any personal financial information such as a credit or debit card number.

Information collected about you by our Cookies

• Please refer to our Cookie Notice for details about the cookies we use, and how you can manage your consent to their use.

Who we share your data with

No one, unless required to do so by law or where in good faith we believe such action is necessary to comply with a legal process.

How long we retain your data

For visitors that have contacted us via our contact form, we will store the personal data you provide in electronic format, on the high security website server, for a period of approximately 18 months.

For users that register for an account, we store the personal data you provide in your user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. The information will be stored on the website for a period of up to 12 months after you have cancelled your account.

What rights you have over your data

If you have an account on this site, or have contacted us via a contact form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact information

Should you wish to exercise your rights over your data, please contact me in writing with details of your requirements:

• Sam Biddle
• By email sam@artbysamantha.co.uk
• By post to me at 95 Avondown Rd, Salisbury SP4 8JE UK

Additional information

How we protect your data

We are committed to ensuring that your information is secure. We employ safe protocols for website browsing, encrypted communication and transfer of Personal Data (such as HTTPS and SSL/TLS). In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What data breach procedures we have in place

Despite our best efforts we cannot absolutely guarantee the security of our systems, our server or our online 3rd Party accounts & databases. We do however promise to notify you as the Data subject and the necessary authorities of any data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.